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Scott Ballantyne has just been appointed the new manager of the Alvernia Bookstore. Scott would like to make sure the store operates according to Weber’s bureaucracy model.
• Is the bureaucracy a good management approach for Scott to follow?
• Discuss the possible limitations of bureaucracy and the implications for managing people as key assets of the store.
Which of the following regarding the make-or-buy analysis is not true?
It’s clear that, in general, the company’s growth initiatives were sound in terms of generating the growth expected by Wall Street. But which of Starbucks’ initiatives, in retrospect, were sound decisions for the brand and which were inconsistent wit..
How does the WBS differ from the project network? Why is "slack" important to the project manager?
Analyze the two (2) basic types of reserves that project managers should become familiar with, as discussed in the Kerzner text. Distinguish three (3) appropriate possibilities that are associated with the type of reserve. Provide the rationale fo..
A process has a cycle time of 10 minutes. The throughput time is 10 hours. If the throughput time is reduced to 5 hours without changing the cycle time, what is the change in inventory (as a percentage)?
Which of the following is NOT an accurate statement about the Utilitarian ethical theory?
Which of the following indicates a poorly designed training package?
Your assistant operations manager, Ken, is truly a great guy. Everybody loves him. He’s funny, very social and good-looking. He also seems to be a great source of support for other employees. What steps should you take to deal with Ken’s sub-par perf..
How are the three basic skill sets identified and described by Robert Katz (i.e., technical skills, human skills, and conceptual skills) related to the execution of the five management functions and Mintzberg's ten management roles?
Explain how the ROAM concept may be used to evaluate the profit performance of a territorial sales manager.
You are the media planner for an agency handling a small chain of upscale furniture outlets in a top-50 market that concentrates most of its advertising in the Sunday supplement of the local newspaper. What would be your recommendation to the furnitu..
A small grocery store has a single checkout line. On Saturdays, customers arrive at the checkout at the average rate of 7.5 per hour (according to a Poisson distribution). The cashier takes an average of 6 minutes to process a single customer. We ass..
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