Reference no: EM131339362

Case Study: Motivating Employees

Imagine that you have appointed the director of health at the Kaluyu memorial hospital in Nairobi kenya a for profit hospital. The facility is also a referral hospital and receives severe cases of accidents, chronicle /communicable diseases and houses HIV/AIDS ward .As you settle into the position, you realize that the employees always act scared as they approach their superiors. Some of the employee even deliver files and leave in hurry.

As you make routine departmental visits you realize that there are tensions between nurses and doctors, and there is ja sentiment that the nurses tend to to do the the majority of the work within patient care but the the doctor get all credit. you realize that the employees are always looking forward to the end of their shifts to go home. Too many employees are calling in sick, and many of them give weak reasons for their tardiness..

There is also a sense of employees and nurses dominate other employees in similar positions. In meetings and conference calls some employees are always quiet and never participate. You notice that people with families tend to gather and talk quietly on breaks. The new mothers working for the hospital have house bathrooms to pump breast milk for their infants and the refrigerates do not work well. Looking at the financial statements of the hospital, you realize that the hospital expenses are higher than the industry standard, and it makes losses year after year. Note: you may create and/or make all necessary assumptions needed for the completion of this assignment

Write four to to six page paper in which you

1. Investigate the major demotivational factors at Kaluyu memorial hospital. Assess the level of impact that the identified factors could have on specific areas service and business the administration does not address the situation. support your response with at least two examples of the potential negative impact of the identified demotivational factors on the hospital

2. Choose Maslow's, Herbergs, or McCledelland's model of motivation, and argue the primary reason why it is applicable to the Kaluyu Memorial Hospital secnario

3. Formulate a communication system that will have the greatest impact on improving the situation , and specify major reasons why your system will influence the employee behaviors for the better. Justify your response.

4. Use four recent within the last five years ) quality academic resource s in this assignment

Note: wikipediaand otherwebsites do not qualify as quality academic resources

Write clearly and concisely about healthcare management using proper writing mechanics. use technology and information to research issues in health care management.