Reference no: EM132304685
1. Research on conflict management suggests only two possible strategies based on the intersection between relationship and goal importance: collaboration and compromise.
True or False
2. In the context of conflict, when the relationship involved is less important than the goal, the accommodation strategy of conflict resolution is the most effective.
True or False
3. The competing strategy of conflict resolution proves to be effective when unpopular decisions need implementing.
True or False
4. Differences in religious beliefs, attitudes toward diverse others, clashes in family values, or work ethic might result in interpersonal differences that surface in the work environment.
True or False
5. Which of the following statements is true about negative conflicts?
They boost esteem or purpose.
They decrease innovation and creativity.
They increase values clarification.
They decrease emotionality.
6. According to the traditional view of conflict management, conflict is
viewed as a result of dysfunctional managerial behavior and therefore should and could be stopped at the source.
viewed as a natural part of human existence and is accepted as a normal part of group interaction.
seen not only as an inevitable factor, but also as a necessary factor for maintaining a degree of tension that can be helpful in keeping a group creative.
seen as a positive force for change within organizations, groups, and relationships.
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