Interpretation of the charles osgood quote

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1. How can the concept (yeah-but) become unproductive when trying to understand and resolve conflict?

2. What are some of the tools available to help people get past the "yeah-but" and start having "crucial" dialog?

3. What is your interpretation of the Charles Osgood quote?

4. Why do some think that their situation is an "exception to the rule?"

Reference no: EM133137595

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