Interpersonal skills and group dynamics

Reference no: EM132665325

Interpersonal Skills and Group Dynamics

There are four primary forms of communication: listening, speaking, reading, and writing. Secondary forms of communication include observing body language and physical features. As a leader and manager in a public organization or someone who is affected, how do you assess the importance of each? What are the seven basics of effective listening?

Reference no: EM132665325

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