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Interpersonal communication skills in a customer-service

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Reference no: EM131060947

1. Interpersonal communication skills in a customer-service oriented field such as medical assisting are an important necessity within medical facilities. Describe in detail how customer-service is important as a receptionist, in the office and on the telephone.

How can customer-service be optimized in person and telephonically with patients, staff members and vendors?

Reference no: EM131060947

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