Interpersonal communication are important to address

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Reference no: EM132222307

Individual Activity

Imagine you are the director of training at a large corporation. You have been given the task of developing an unconventional training plan for 50 sales employees to improve interpersonal communication and, thus, charisma. The plan should include group exercises designed to develop trust, encourage participation, and relieve tension among group members. The training could take place in a location of your choice that will complement the goals of your unconventional training plan and will take up a regular workday.

Create an agenda for your plan. Consider the following topics as you organize your day of training:

• What aspects of interpersonal communication are important to address?

• What interpersonal communication problems could develop between employees and customers?

• What are some creative ways to address these problems?

• What roles do people play in groups?

• In which kind of role-playing exercises could the group address problems?

• What are some exercises the group could do to learn how to work together effectively?

-What kind of group activity would address the importance of listening?

Reference no: EM132222307

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