Internal staff performance

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Reference no: EM133347466

Questions

1. The ETA of the materials is changed for the second time, but the client due date cannot be extended because the airing date has already been announced publicly. However, you have assigned the work to vendors (partner companies). Write email to explain the situation to your vendors.

2. It has already been over 24 hours since the agreed delivery date but the vendor that you assigned the projects to still hasn't uploaded the final deliverables onto our server, they also haven't replied to any of our emails. Write all the steps you will take in trying to solve the issue

3. One of your team member working for a major ongoing project fell ill in the middle of the project. The client due date is a few days away, but there is no assurance yet when he/she will get better. How will you handle this and what possible solutions will you offer

4. We have already started to deliver files to the client when we found out that one of the main characters' names are spelled incorrectly all throughout the localized files. How will you explain the situation to the client and how will you resolve the issue with the vendor?

5. One of your vendor constantly delays in their deliveries. When confronted, they said that the issue is due to an internal staff's performance. How will you address this issue?

6. Upon completion of the project, the client sent an email complaining about the quality of the final output and said that they will be working with another company to recreate the whole project. What do you think would be the consequences of this situation and how will you handle the situation?

Reference no: EM133347466

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