Reference no: EM133088317

*In the first phase, which is called the opportunity asssessment, internal performance productivity information is gathered and compared with external benchmarks of similar services.

*The second phase starts, which is called operating strategy planning. The processes that will be transferred to the shared service centre are selected, a high level implementation plan is prepared, and a thorough cost benefit analysis is drawn up.

*In the third phase, the operating plan is used as the basis for the detailed design. The location is selected, process and procedures are analyzed and redesigned, as well as technological infrastructures. The staffing for the shared service centre is mapped out, and recruitment and education plans are drawn up.

*The fourth phase consists of the certain of a roll out plan, which determines in which steps the transfer of the services to the shared service centre and the termination of the current services will take place.

*The fifth and last phase is the actual execution of the roll out plan.

1. What is the advantages and disadvantages of implementation strategy?

2. In phases of implementation strategy, do you think the phase 2&3 can collab as second phase only? If yes, what would be the possible effects of it in implementation strategy? If not, why do you say so and what phases do you think can be consider as one phase