Reference no: EM133336237

Case study - Paula has been providing support to several families who use a respite program for which she is responsible. One of her colleagues, Brian, who runs a similar program is unexpectedly away for a fortnight as he has urgent family commitments to attend to. Paula offers to assist Brian by running his program as well as her own, seeing it as an opportunity to develop her management skills for the future. Paula decides to deal with the day-to-day administrative tasks and place on hold any urgent issues and new applications to the program, because she thinks it is more appropriate for her colleague to handle these on his return to work.

After the fortnight, Paula decides to seek some feedback from her supervisor about how she has managed the situation. Gina, the supervisor, tells Paula she is very impressed that she had been so careful in respecting the boundaries between the two programs and that Paula had not overstepped the boundaries of her role. Gina compliments Paula on her ability to manage two tasks effectively and also to ensure Brian is able to step back into his own role without any difficulties.

Question

During the fortnight that Paula is running both programs, she runs a training workshop at an inter-agency networking meeting. What are two ways Paula could seek and two ways she could reflect on feedback from colleagues from another agency at this training session?

Seek: -

Reflect:-

How could Paula use the inter-agency networking meeting for her own professional development?