Insurance claims operation needed to estimate time required

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Reference no: EM132268741

A manager in an insurance claims operation needed to estimate the time required, on average, to process a claim from the time a customer first contacted the insurance company until a check was issued or, otherwise, the claim was rejected. The company’s computer systems did not track such information, but it could be determined from the computer database that an average of 55,000 claims was processed per year and the average number of claims in process at any one time was 2,500. How long, on average does it take to process a claim?

Reference no: EM132268741

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