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Compose a script.
A flurry of phone calls from concerned patients, family members, and institutional staff is overwhelming the support staff. As a writer in Vail's corporate communications office, you've been asked to draft a short script to be recorded on the company's phone system. When people call the main number, they'll hear "Press 1 for information regarding the recall of Model 500, Model 1000, and Model 2000 enclosed beds." After callers press 1, they'll hear the message you're about to write, explaining that although the action is classified as a recall, Vail will not be accepting returned beds, nor will it replace any of the affected beds. The message should also assure customers that Vail has already sent revised operating manuals and warning labels to every registered owner of the beds in question.
The phone system has limited memory, and you've been directed to keep the message to 75 words or less. Use a word processor to create your script.
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