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You are the manager of Human Resources and it has come to your attention that two senior managers are struggling in their working relationship. They have never seen eye-to-eye however it seems that the stress of the last 18 months has escalated the strain on their interactions and dynamic. Unfortunately, you're now aware that they've been involving junior staff in unprofessional conversations and gossip and there have been instances of passive-aggressive behaviours in their conduct. You've observed almost a culture of "picking sides" when employees talk about the managers. The whole thing has become a bit of a "side show" and "entertainment" for the staff-they almost take joy in catching up on the latest comments, actions or instances in the ongoing feud. It is time to address this. What are the key issues and how will you approach this?
You have recently been appointed head of human resources and are now in charge of managing a small team.
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