Installation of document management systems-workflow systems

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A large financial organization is considering the installation of document management systems and workflow systems. The organization deals with many thousands of transactions each day, including those received on paper, electronically and as a result of telephone calls.

[a] Describe the main features of a document management system.

[b] Describe the main features of a workflow system.

[c] Using examples, explain how a combination of document management systems and workflow systems could improve productivity in the large organization described above.

Reference no: EM132299356

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