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A medium-sized financial services organization is seeking a replacement MIS Manager to restore confidence in the MIS function and to lead a redevelopment of its corporate systems. The organization’s current systems were developed about fifteen years previously, but new systems are needed to meet changing business requirements. The MIS department has begun some redevelopments, but these have failed due to misunderstandings over who should be involved at each stage of the development process. Also, because the costs of the redevelopments exceeded the perceived [Turn Over] benefits, the management expect the replacement MIS manager to use some form of cost benefit analysis for all future projects. As part of the selection process for the new MIS Manager, you have been asked to make a presentation to demonstrate your suitability for the position. Prepare notes for the presentation to clearly demonstrate your understanding of the following:
[a] The role of the MIS Manager and the personal qualities required.
[b] The involvement of user staff and MIS staff in all the development stages, from initial system request to post implementation review.
[c] The net present value (NPV) method of cost benefit analysis, including its advantages and disadvantages.
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