Reference no: EM132988692

Knowledge Test 2BSBWOR203 Work effectively with others

Q1. You work as the manager of a bar in the Righteous Inn hotel. List three examples of organisational standards that you may be responsible for in your role.

Q2. Why is it important for you to carry out these standards within your role?

Q3. As a manager, you must ensure that staff follow organisational policies when on shift. List three examples of policies that you might need to monitor.

Q4. What are four ways you would make information regarding work responsibilities and duties available to your team?

Q5. How do your own personal work responsibilities impact on the rest of your team?

Q6. List three ways that the organisational responsibilities and duties of your team may affect you doing your job.

Q7. In your own words describe and explain the techniques you would use in sequence to help resolve workplace conflict.

Q8. When leading a function or event, what are four examples of basic information that you should provide your team on the event run sheet so they have a clear understanding of the event details and their role within it?