Reference no: EM132206612
1. Informal communication has little impact on the organization. T or F
2. Hearing and listening are terms that can be used interchangeably. T or F
3. The grapevine is a type of chain communication. T or F
4. Effective listening is all about hearing. T or F
5. Carnegie believed that transparent communication skills of a manager has the ability to influence employee commitment. T or F
6. The Blind Area of Quadrant 2 is also known as the “façade self”. T or F
7. Research indicates that one of the lowest grades of recent graduates was in the area of _____.
communication
Training
Leadership
Motivation
Hygiene
8. During communication, the _____ initiates a message by encoding a thought.
Sender
Speaker
Channel
Receiver
Leader
9. The immensely popular book, How to Win Friends and Influence People, was dedicated to improving ______.
Teamwork
Social skills
Nonverbal communication
Leadership
Work group dynamics
10. When all communication is channeled through one person, a _____ communication network exists.
Direct
Chain
Lateral
Wheel
Box