Informal communication has little impact on the organization

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1. Informal communication has little impact on the organization. T or F

2. Hearing and listening are terms that can be used interchangeably. T or F

3. The grapevine is a type of chain communication. T or F

4. Effective listening is all about hearing. T or F

5. Carnegie believed that transparent communication skills of a manager has the ability to influence employee commitment. T or F

6. The Blind Area of Quadrant 2 is also known as the “façade self”. T or F

7. Research indicates that one of the lowest grades of recent graduates was in the area of _____.

communication

Training

Leadership

Motivation

Hygiene

8. During communication, the _____ initiates a message by encoding a thought.

Sender

Speaker

Channel

Receiver

Leader

9. The immensely popular book, How to Win Friends and Influence People, was dedicated to improving ______.

Teamwork

Social skills

Nonverbal communication

Leadership

Work group dynamics

10. When all communication is channeled through one person, a _____ communication network exists.

Direct

Chain

Lateral

Wheel

Box

Reference no: EM132206612

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