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Management, Ch. 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader
Influencing performance
In a working environment rational persuasion is most often used as it uses logic and facts to convince the boss; facts are often what they seem to want to hear. I think that the boss's time is short in most cases. I recall one of my bosses in the past where I only had 3-5 minutes to state my case; my facts had to be short, to the point, and very effective. However, in a case where I might have a bit more time with my boss, my approach might change so does my tactic.
Class: What other influence tactics might also be effective with your boss?
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You have just been promoted to the manager of your medical office. One responsibility you now have is to research and determine if you want to use the concept of speed treatment to treat your patients.
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