Solution-Industrial management and data systems

Industrial management and data systems

Assignment Help Supply Chain Management

Reference no: EM133258229

You are to create a article review of the following scholarly article concerning logistics service quality and customer satisfaction:

Lin, Y. and Luo, J. (2015). Exploring the service quality in an e-commerce context: a triadic view. Industrial Management and Data Systems, 116(3), 388 - 415.

An introductory paragraph, where you introduce the article title, author, and main thesis/purpose of the publication.

Which succinctly summarize the main points made in the article. For this assignment, identify and succinctly summarize the primary research questions (and their answers) addressed in this paper and other details about logistics service quality that you learned from reading this publication.

Which gives your critique of the quality of the article itself and suggestions that you may have for improvement or further research.

Reference no: EM133258229

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Industrial management and data systems

Reference no: EM133258229

Reference no: EM133258229

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