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You have been asked to develop a training program for your employer to include both group and individual training for CUSTOMER SERVICE SKILLS. Your assignment should include the following:
1. Instructional objectives for your program.
2. Explanation in detail of the training methods you will use.
What is the virtual network approach to structure? Is the use of authority and responsibility different compared with other forms of departmentalization?
Describe a conflict within an organization or team with which you are familiar. Identify and describe the source(s) and level of the conflict and support with evidence.
The key to understanding intellectual property protection is to understand that thing protected is intangible creative work not its particular physical form.
Why is a firm handshake so important? Why do you put your napkin in the chair vs. the table?
How and why was it able to capture a market already dominated by big players like Blockbuster and Netflix? Explain why using the business level strategy.
Prepare a written summary of what you learned about motivation to transfer training.
Using correct format, prepare a customized resume and an effective cover letter and submit it along with a job advertisement that you find online, in a newspaper, or on a job board within your own company. Copy and paste the ad on a separate page in ..
Define and explain the elements of intangible service products. Heterogeneity, Simultaneous production and consumption.
If you wish to minimize inventory holding and back order penalty costs, then what should your order up-to level be?
Conflicting Clients-Identify all the relevant facts of the case. Identify all stakeholders.
Identify one specific task leadership activity and one specific maintenance activity that should be encouraged.
Discuss how Biblical worldview might impact new-age leadership skills desired for the 21st Century workplace.
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