Increases normative commitment

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Questions

1. Which of the following is a factor that increases normative commitment?

links to the local community

availability of employment opportunities

organizational culture

a sense that the organization has invested in the employee

salary and other monetary benefits

2. Deangelo, Journey, Bradley, Roland, and Saori work in the quality control department at a solar energy component manufacturer. In the next two weeks, one of them will quit. Based on their behavior, who do you think will be the one to leave?

Journey, who often gets caught just zoning out at her desk when there are deadlines to meet

Roland, who always volunteers to leave in the middle of the day to get supplies and then is gone for hours

Saori, who always arrives late and leaves early and has been out sick four times in the last six weeks

Deangelo, who spends a lot of time in the break room chatting with his friends at the company

Bradley, who spends more time and focus on his freelance design projects at work than on his actual assignments

3. Charissa works in the shipping department at Bison Prairie Winery. Charissa consistently ranks in the middle or near the bottom in terms of units shipped, and she often gets distracted by calls from her teenage son. She also spends more time than she should socializing with friends in other departments. However, everyone, including the bosses, loves Charissa because of her loyalty to the company and her team. What else is most likely true of Charissa?

She volunteers to do the mundane tasks others avoid, and she does things like buying birthday cards for coworkers and organizing parties.

She functions better as part of a team than as an individual worker, but sometimes her lack of "stepping up" annoys her coworkers.

Because she is so well-liked, her suggestions for improvements to the company or team culture are taken very seriously.

She gets easily discouraged by negative events at work, such as team disagreements or in-fighting, and it affects her work performance.

She will do minor office tasks, like going out to get supplies, but she does them grudgingly and after a lot of complaining.

4. Handling work stress and emergencies, solving problems creatively, and responding to unpredictable demands are all aspects of

helping.

adaptability.

citizenship behavior.

civic virtue.

service work.

5. Rosaria, an art director for an advertising company, has been an overachiever throughout her career. She enjoys the intellectual stimulation she has at work. She feels her work allows her to use her creativity and artistic skills to their full potential. Which of the following work value categories is important to Rosaria?

Supervision

Work itself

Coworkers

Status

Altruism

Reference no: EM133569733

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