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Question
1. Which of the following items is/are not an example of cross-selling?
One firm that Berkshire Hathaway owns sells batteries and another firm that it owns sells ice cream.
GEICO sells home-owners insurance and car insurance.
Barnes & Noble sells electronic books and an electronic book reader.
Expedia sells airline flights and hotel reservations.
2. Assume that Starbucks' rationale for selling tea in addition to coffee was that selling both products in the same stores would increase revenue for both products. Which test did Starbucks use?
The better-off test
The ownership test
The organization test
The synergy test
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Analyze the suitability of the four implementation strategies discussed in your book to your project, determine the best one and describe how you would design the implementation for your specific process based on this strategy.
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