Increase efficiencies and improve customer experience

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As Al gains traction, several businesses will integrate it to increase efficiencies and improve customer experience. At the same time, Al can help collect data and evaluate how it is used and what ii is used for. Will this data be used ethically and securely to ensure privacy, access, personally identifiable information protection, limited access, legal requirements, and restrictions? Have you had an experience with Al, and what are your thoughts about it? Can you think of any scenarios that will lead to unethical business practices involving Al?

Reference no: EM133686098

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