Reference no: EM132300692
1. In the context of successful persuasion, which of the following will be an ineffective practice?
A. Starting the persuasion process by extending an invitation to the persuadee to share his or her views
B. Accepting that the persuadee has agreed to a proposed idea if he or she responds with silence
C. Soliciting feedback from a specific person when there are more than two people involved in an interaction
D. Asking open-ended questions to persuadees in order to learn what makes them tick
2. In today's business world, persuasion is a necessary skill because
A. the work environment is becoming increasingly hierarchical.
B. more and more companies are rejecting the participative work style.
C. managers need to use unquestioned authority to ensure that work gets done.
D. increasing amount of work is being done by teams and virtual employees.
3. During the persuasion process, any errors in your reasoning can give the listener reason to doubt you. This implies that you must say everything you know about the concerned subject.
True or False
4. ________ involves describing one's position in ways that identify common ground and establish a collaborative tone.
A. Norming
B. Self-serving
C. Framing for common ground
D. Stereotyping
5. Which of the following recommendations for an effective presentation is true?
A. Begin the presentation with a joke rather than an anecdote or a quote.
B. Avoid rhetorical questions during the presentation.
C. Use technology extensively to improve the personal connection with the audience.
D. Take questions throughout the presentation to keep it interactive.
6. How can advertisers use social proof to sell their product?
A. By showing how other users have benefited from their products
B. By distributing free samples of their products
C. By selling their products at the highest possible prices
D. By presenting lower cost alternatives to their products