Improving processes-reducing risk-simplifying process

Assignment Help Basic Computer Science

Reference no: EM133194606 , Length: 500 Words

Question 1. Explain how to integrate lean principles to ITIL, in driving benefits, in improving processes, in reducing risk, in simplifying processes. Use examples or situations in network management, database management, software development, cybersecurity.

Question 2. Explain how the 5-whys method can drive continual improvement in IT. Use examples of situations that this method is having an impact (you can imagine a situation).

Question 3. A company is having many cybersecurity attacks. 20% of these attacks are high impact/severity (in terms of costs, service disruption, customer impact), 50 % of the attacks are considered medium impact and 30% are considered low impact/severity. How you would propose a continuous cybersecurity plan to reduce this percentage? What would you be looking to reduce? What methodology of continuous improvement would you use? Do you think applying new technology would make a difference?

Reference no: EM133194606

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