Improving overall customer service and satisfaction

Assignment Help Operation Management

Reference no: EM13736436

StopNShopToday, Inc. has had difficulty motivating and retaining key cashiers and wants to provide an incentive to them that will generate improvement in several critical areas of store cashier performance, which include the following:

Increasing total sales revenue

Reducing inventory losses and theft

Improving overall customer service and satisfaction

Improving store cleanliness and housekeeping

Improving attendance and reducing unscheduled absences

Several stores have poor overall sales volume and ongoing chaos because of the staff taking unscheduled absences. Others have issues with inventory and theft. All the stores want to address cleanliness and customer satisfaction problems.

Reference no: EM13736436

Questions Cloud

The strategic significance for the company : If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. Email your instructor and clear..

Create or analyze an organizational twitter account : Create or analyze an organizational Twitter account. For this assignment I would like to see you either analyze an existing Twitter account that you might use for a personal business you will want to have one day

Describe the balance that you currently seek : Describe the balance that you currently seek between career and family life. Do you believe that the mindset of corporate America is conducive to the type of work and family arrangement that would suit you? Explain the major reasons why or why not..

Goals for a social media marketing plan : When setting goals for a social media marketing plan, it is important to, What is one disadvantage of free social media monitoring tools

Improving overall customer service and satisfaction : StopNShopToday, Inc. has had difficulty motivating and retaining key cashiers and wants to provide an incentive to them that will generate improvement in several critical areas of store cashier performance, which include the following

Examine the key factors affecting the demand : Examine the key factors affecting the demand for and the supply of a good in general and Katrina's Candies specifically.

Discuss various ways of convicting a criminal : Put on your computer forensics hat and use your imagination to discuss various ways of convicting a criminal based on computer usage evidence.

Explain affirmative action : Explain Affirmative action. Write the Pros and Cons. Conclusion part has to support my idea. Write what i think about affirmative action. 3-4 page.

Explain the communications features of the internet : Explain the communications features of the Internet and Explain the various roles of price in the marketing program

User Account

All Pages