Improve your paraphrasing and empathic responses

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Reference no: EM132102315

In conflict resolusion , how do you attend to the follow in a business environment :

In what situations would it be appropriate to paraphrase the content of someone’s message?.

What might happen if you were to project your feelings about a situation onto another person?

What are some things you could do to improve your paraphrasing and empathic responses?

Strong emotions are often present when you are in a conflict. What can you do if during a conflict resolution meeting, anger and frustration are building rapidly in the other person or in you?

Reference no: EM132102315

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