Improve the profitability of business

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Reference no: EM132898420

You are the new general manager of a young company. The company is facing the following challenges:

a. Missing forecasts with declining sales of a first mover product in the market.

b. Gross margins averaging less than 20%.

c. A culture that is developing hostility towards management.

d. The company supports many products contributing less than 20% of total revenues, but gross profit averaging 30%+.

e. An investor who has funded the company well, but is reluctant to invest more.

f. A small, but vocal and unhappy customer group due to on-time shipment performance of 70% and poor post sales service.

Identify your areas of focus, priorities and reasoning to improve the profitability of this business. Please be concise in your summary.

Reference no: EM132898420

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