Improve the productivity of your machinist

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Reference no: EM132218007

1) On your staff, you have an industrial engineer who is an efficiency expert. You want her to improve the productivity of your machinist.

A. interview

B. observation

C. diary

D. subject matter expert (SME) panel

E. questionnaire

2) You have a new job to analyze, and you would like to get help from a few other professionals who know the job much better than you do.

A. observation

B. interview

C. subject matter expert (SME) panel

D. questionnaire

E. diary

3) You have professionals who work independently using different methods of developing computer games.

A. observation

B. subject matter expert (SME) panel

C. diary

D. questionnaire

E. interview

4) In your call center, where hundreds of employees make cold calls to sell your products, there is a high turnover rate that you want to improve.

A. observation

B. questionnaire

C. subject matter expert (SME) panel

D. interview

E. diary

5) You have several service call employees who repair a variety of computers. You would like to have a better idea of what types of computers they are fixing.

A. interview

B. diary

C. questionnaire

D. subject matter expert (SME) panel

E. observation

Reference no: EM132218007

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