Improve the procedure for responding to customer complaints

Assignment Help Operation Management

Reference no: EM13842030

What is wrong with each of the following objectives? Rewrite each so that it has the characteristics of an effective objective

a. Improve the procedure for responding to customer complaints

b. Meet or exceed last year's quotas

c. Minimize the number of parts that are defective.

d. Communicate clearly with patients.

Reference no: EM13842030

Questions Cloud

Management accountants and certified public accountants : Compare and contrast the key responsibilities of certified management accountants and certified public accountants. Select the career path that you plan to pursue, and explain why you chose that path.

What is policy competence : What is "policy competence"? Why is it important to anyone who is interested in being involved in the pursuit of health?

What emerging trends in organizational structures : What emerging trends in organizational structures may have the most significant effect on organizational effectiveness? Why?

Development of new and improved therapies and diagnostics : We cannot sacrifice the need to continue development of new and improved therapies and diagnostics to ensure the "right of healthcare to all". It is simply unaffordable and will eventually result in diminished care for everyone. The Government should..

Improve the procedure for responding to customer complaints : What is wrong with each of the following objectives? Rewrite each so that it has the characteristics of an effective objective. Improve the procedure for responding to customer complaints. Meet or exceed last year's quotas. Minimize the number of par..

Summarize geershenoff and fotis findings : (1) Identify and discus each of the traits that emerged from Kirkpatrick and Locke’s (1991) review. What reason can you apply as to how and why each of these traits is important? (2) Judge, Ilies, Bono, and Gerhardt (2002) perform a literature review..

Do some research on the internet on smart optical sensors : Do some research on the internet on smart optical sensors or on optical sensors for smart or mobile applications. Pick one smart optical sensor or one smart or mobile application of optical sensors, and explain how it works. Make sure your choice is ..

Relationship in corporate governance-social responsibility : What recommendations would you make to improve the effectiveness of today's boards of directors? What is the relationship between corporate governance and social responsibility?

Use directive counselling or nondirective counselling : What are some criteria that help you determine whether to use directive counselling or nondirective counselling at work? Give an example of each in the form of a brief dialog?

User Account

All Pages