Reference no: EM133303236

Question:

Geeta works in the IT department of a Retail company that operates across the globe and have several business units in each country. She is based on the Canada hub and is being asked to get involved in one of the largest IT projects so far. This project consists of the expansion and improvement of the Point Of Sale (POS) system that the company uses. This system is already installed in 400 sites and is integrated with the Enterprise Resource Planning (ERP) system that manages all the accounting for the company. This integration works by sending the POS to the ERP final inventory, total sales, and total waste at the product level. This is paramount giving the level of inventory triggers actions for the Supply/Replenishment team while Finance and Accounting use the sales and waste data to prepare reports from management.

 However, neither Supply, finance nor accounting teams are happy with this integration. They claim the data is "not clean" since several manual interventions are occurring at site level and they're expecting the POS to recognize these changes and update the ERP accordingly. On the other hand, there's the Sales team, who use the POS daily on-site. They claim the system is too complicated to use and this results in human errors that later need to be corrected by manual updates, just to keep the operation going. Also, when a new person is hired, the learning curve is too long giving all the different modules and process the POS requires to function. And even so, experienced people keep making mistakes. All teams heard about the plan of expending the POS to the remaining 350 sites that currently use other systems to sale their product. The main reason for Management to want this is that this is the only system that has "some" integrations already working. 

The goals of the project are:

- To enhance the POS to make it more user friendly for the Sales team

- To improve the logics behind the current integration with the ERP to have reliable information

- New integration with the replenishment system that will trigger the deliveries to each site according to inventory levels

- New integration with the pricing system that will allow the Pricing team to centralize the price updates for all sites

- Expanding the POS to 700 sites.

Questions:

Case 1: Traditional vs Agile approach.

- List of assumptions (at least 4) consider stakeholders, market, technology, and any other components you think relevant for the project.

1. Assumption title

2. Description

3. Why this is relevant to assume

4. Impact if assumption true, Impact if assumption false

- Risk register (at least 5)

1. Impact [High-Mid-Low]

2. Probability [High-Mid-Low]

3. Owner

4. Mitigation plan [Must be doable and relevant to project also considering your initial assumptions]