Reference no: EM132206218
1. A productivity increase in one operation that does not improve overall productivity of the business is not
a. trivial.
b. an order qualifier.
c. worthwhile.
d. an order winner.
e. competence-destroying.
2. Which of the following is not a factor that affects productivity?
a. product price
b. standardizing processes
c. design of the workspace
d. computer viruses
e. use of the Internet
3. Research on self-directed learning suggests that the ALAPA process will be enhanced when …
a. Learners skip the steps that they already feel they understand
b. Learners focus primarily on the content that is described in the Learning segment
c. Learners focus primarily on the answers to the Assessment segment
d. Learners take time to reflect upon each activity after they have completed it
e. Learners repeat Analysis activities to improve their speed
4. Which management model in the competing values framework focuses on creating and sustaining commitment and cohesion?
a. Human Relations
b. Open Systems
c. Internal Process
d. Rational Goal
e. Emotional Intelligence
5. Dale Carnegie’s book, How to Win Friends and Influence People, focused on the importance of understanding the needs and interests of others. It first became popular during the time of which management model?
a. Human Relations
b. Open Systems
c. Rational Goal
d. Internal Process
e. Emotional Intelligence