Reference no: EM132881149

The better interview

Like virtually all other HR-related activities at Al Nazafa Company, the company currently has no organized approach to interviewing job candidates. Managers, who do almost all the hiring, have a few of their own favorite questions that they ask. However, in the absence of any formal written guidance, one can assume that their interview methods are not ideal. Similarly, Ziad himself does not have the time or the patience to interview all the job applicants. He is sure that this lack of formal interviewing practices, procedures, and training account for some of the employee turnover problems. Therefore, he wants to do something to improve his company's success rate in this important area.

Questions

1. What can Ziad do to improve his employee interviewing practices? Should he develop interview forms that list questions for management and non-management jobs, and if so, how should these look and what questions should they include?

2. Should he implement a training program for their managers, and if so, specifically what should be the content of such an interview training program? In other words, if he did decide to start training his management people to be better interviewers, what should he tell them and how should he tell it to them?