Important information about human resources-training amp

Reference no: EM13359347

Important information about Human Resources-Training & Development

You have been asked to develop a training program for a segment of college admin assistants - - Executive Assistants.

Let's assume that the learning outcomes for Executive Assistants are:

Technology Knowledge (Microsoft Office, PeopleSoft, SharePoint, WebEx)
Ability to process system requests (HR, Budget, Curriculum, Student)
Customer Service skills (students, faculty, other internal departments, external clients)
Ability to multi-task

Write a memo (essay) to your training manager, Manager Greg, outlining:

1) two learning theories you would consider as 'best practices' - - that you would apply to this scenario (Why are they 'best practices' in this example?)

2) three features or components of good training would you need to implement in this scenario to be successful and why

Manager Greg is a typical executive which means he has a short attention span for training issues so the limit on your memo (essay) is 1500 words.

Reference no: EM13359347

Questions Cloud

What makes hrm activities strategic please provide an : what makes hrm activities strategic? please provide an example of a strategic hrm goal and explain why it is strategic.

Optional benefits expected by employeesin your opinion what : optional benefits expected by employeesin your opinion what types of optional benefits have come to be expected by

Important information about organization developmenthow do : important information about organization developmenthow do the underlying values of organization development compare to

It resource managementcan someone give me a detailed : it resource managementcan someone give me a detailed example of how information technology is being used to meet

Important information about human resources-training amp : important information about human resources-training amp developmentyou have been asked to develop a training program

Description of human resources managementwhen determining : description of human resources managementwhen determining an employees compensation package what is more important work

Explain how the roles of administrators in the private : explain how the roles of administrators in the private sector and public sector are similar in relation to human

The pros and cons of the three methods of job analysisjob : the pros and cons of the three methods of job analysisjob analysis is generally the first step in recruiting and

The answer to organization developmentorganization : the answer to organization developmentorganization development can be practiced in various types of organizations in

User Account

All Pages