Importance of the four dimensions of service management

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Reference no: EM132910223

Explain the importance of the four dimensions of service management. What is involved?

  • How are they implemented?
  • How do they help organizations deliver and manage IT services?

Conduct online research to find at least ONE real world example of how an organization used one or more of the dimensions. You must cite your example.

Reference no: EM132910223

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