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1. Why is it crucial for a manager to have in-depth knowledge of internal and external business environments to provide quality customer service? Provide 2 examples each, for internal and external factors:
2. Explain businesses' responsibilities under Consumer Protection Law and how it impacts on customer service delivery.
3. Explain why it is important to have a clear refund and cancellation policy and what is required if there are potential price increases.
4. Describe the importance of providing accurate product information to customers in order to provide quality customer service.
5. In order to provide quality customer service, it is important to establish your target market. Provide 4 questions you should consider when developing a clear customer profile.
Does it make sense to construct a histogram for the state of residence of randomly selected individuals in a sample?
Company Y has payables of 235,678 PLN in 3 months. The spot PLNUSD is 0.2754. Forecast indicates that the PLN could either end up with a value of $0.2755
Suppose that Smith Company is considering a new project. They are trying to determine the required rate of return for their debt and equity holders.
what would be the effect of removing either the matching principle or the revenue recognition principle from the
you just found your dream car. the car will cost you 36800. the dealer will lend you the entire amount at 3.9 percent
Display Equation on chart and Display R-squared value on chart and Apple is less sensitive relative to market but not by much. it looks apple is moves very closely relative to the market.
Prepare a 1,400- to 2,100-word paper identifying both organizational and individual causes of resistance to change. Describe how Lewin's theory of change can be used to overcome resistance to change.
Explain whether Lance will be favorably or adversely affected if the dollar strengthens FINC77 against foreign currencies over time.
CCE Inc. has preferred stocks outstanding. The preferred dividend per share is $2.5 and the required rate of return is .20. What is the expected price per share
Write a paper explaining the finance concepts found in the readings and how they relate to the context of the scenario.;Post your assignment as a Microsoft? Word attachment.
Explain the inverse relationship between bond prices and yield and define yield to maturity.
the following are the major balance sheet classifications.current assets cacurrent liabilities cllong-term investments
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