Importance of non-verbal communication

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Reference no: EM13939204

Assess patients' levels of anxiety, experience and expectations in respect of dental care Manage patient anxiety and pain through effective communication, reassurance and relevant behavioural techniques

Recognise the importance of non-verbal communication, including listening skills, and barriers to effective communication
Recognise psychological and sociological factors that contribute to poor oral health, the course of diseases and the success of treatment

Reference no: EM13939204

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