Importance of and measurement of patient satisfaction

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What are the importance of and measurement of patient satisfaction in the evaluation of U.S. health care? In your view, what are the most important steps that could be taken to improve patient satisfaction with health care services?

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Reference no: EM1318550

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