Importance of a formal apology in negotiating conflict

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Reference no: EM131039941 , Length: word count:3000

Session 5- Communicating across cultures

How we communicate

-Cultural variables
-Communication links
-Information technology

In 2001 people read with interest the worldwide media coverage of the war of words between China and the US over the fate of a US spy plane grounded by the Chinese...

Read the article in your textbook Deresky, pp. 124-126

Read the questions at the end of the article

Discussion question 1-

What do you think it means, in terms of cross cultural communication, that in US society "words don't mean very much"?

Can you think of a common saying in English that illustrates this comment?

Discussion question 2-

What are the arguments for the importance of a formal apology in negotiating conflict?

Discussion question 3-

Can you summarise some major characteristics of US negotiation style, based on the above?

Discussion question 4-

Can you suggest some reasons why this style might not be appropriate for all international negotiations?

Discussion question 5-

What are the strengths of this style? What are its weaknesses?

Attachment:- Session.rar

Reference no: EM131039941

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