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Import hbat200 data into rstudio

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Reference no: EM132991854

1. Import HBAT200 data into RStudio

2. Build an appropriate regression model that will explain "customer satisfaction" (Please note that X19-X23 are outcome variable, so do NOT use them as your independent variables)

3. Check model assumptions

4. Interpret the model and identify the factors that influence customer satisfaction

5. Provide recommendations to management on how to increase customer satisfaction

6. Perform segmentation (based on variables X1-X5) to identify the most satisfied group of customers

7. Test a non-linear effect of product quality on customer satisfaction

Reference no: EM132991854

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