Implications of Digitization and social media adoption

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Reference no: EM132414154

Essay Assignment - Marketing: Consumer Behavior

Title: Consumer Behavior: Implications of Digitization and social media adoption

Paper instructions: Essay Title:- Critically assess the impact of the various aspects under the underlined subtopics provided on consumer Behavior. Focus on how it will/has affected/Implications?

1. How has digitization/social media adoption affected Communication with consumers? (How will it change communication with customers

2. What is the psychological influence of digitization/social media adoption on customers/is there a key influence on: consumer behavior? Focus on

a. Motivation

b. Perception

c. Attitude

d. How consumers learn

Allocate more pages to this (item 7) say 15-20 pages.

3. What is the social influence of digitization/social media adoption on customers/is there a key influence on: consumer behavior?

Under Social influences look at:

- Reference groups

- Celebrities

- Families

- Culture/sub-cultures

4. What is the influence of digitization/social media adoption on customers/ (how will it/has it affected/is there a key influence on: The consumer decision making process with reference to buying existing Products/new products and adoption behavior to new/existing products

5. How has digitization/social media adoption affected consumption of public services by consumers (citizens)?

Consumer 'segments' to consider:

- Youth vs old; digital vs non-digital

- Brick and mortar vs walk-into-bank customers

- Mpesa case

6. What is the influence of digitization/social media adoption on customers/is there a key influence on: voter behavior/ voter as a consumer?

Need 2750 words essay per topic, include footnotes, the bibliography is not counted. A conclusion is a sum of all essay ideas and finding. Format: APA, Pages: 10 pages (2750 words) per topic.Number of sources: 10-15 per topic (please, provide digital sources used).

Reference no: EM132414154

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