Implications of bmw electrical fault for organisation

Assignment Help Operation Management
Reference no: EM133300350

Assignment:

READ THE ARTICLE BELOW AND ANSWER THE QUESTIONS THAT FOLLOW: BMW to recall more than 300,000 cars in UK over stalling risk BBC investigation shows electrical fault could affect more cars than thought in 2017 BMW is recalling more than 300,000 cars in the UK because of an electrical fault that has caused some vehicles to cut out. The German carmaker had issued a safety call covering about 36,000 petrol vehicles last year but has extended it after acknowledging the fault could affect more cars. The company is expected to contact directly those customers affected by the recall of the BMW 1 Series, 3 Series, Z4 and X1 petrol and diesel models made between March 2007 and August 2011. The latest recall follows a BBC Watchdog Live investigation, which discovered that vehicles could cut out while being driven.

"We now recognise that there may have been some cases of similar power-supply issues in vehicles not covered by the original recall," BMW said. "In order to reassure customers with concerns about the safety of their vehicles, we are voluntarily extending the recall. "We are therefore announcing today that we will take the proactive step of expanding the existing UK recall to cover all vehicles potentially affected by the power-supply issue." Mwape Kambafwile told the BBC he stopped driving his BMW 3 Series car after it cut out while he was driving in December 2016. He said: "I just thought to myself, if I was driving on the motorway with my family in the car, that could have been very dangerous. "I took it to BMW. The next day they called me to say they had found a fault, it looks like the cable had burnt out and no current was passing through the fuse box." BMW allowed Kambafwile to take the car home without any warning not to use it, but he said he felt too uncomfortable to drive it. "I walked to work. It was a nightmare, it wasn't safe enough to drive."

Last week an inquest heard that BMW failed to recall thousands of potentially dangerous cars despite complaints from customers over the loss of power from as early as 2011, until a fault led to the death of a Gurkha veteran, Narayan Gurung. Gurung, 66, was killed on Christmas Day in 2016 when he swerved to avoid a BMW that had broken down in Guildford, Surrey. He died at the scene after his Ford Fiesta collided with a tree; his wife was seriously injured. The BMW in question had an electrical fault, causing its brake lights to fail and the car to stall on a dark A-road.

It was not until three months after Gurung died, in February 2017, that BMW recalled 36,000 of the affected vehicles in the UK, having previously recalled cars with the fault in the US, Canada, South Africa and Australia. Andy McDonald, the Labour MP for Middlesbrough and the shadow transport secretary, described BMW's conduct as "deeply concerning". "The company was aware of the potential for their vehicles to endanger the public for some time but delayed withdrawing them from our roads.

It shouldn't take a BBC investigation to provoke action to keep our roads safe," he said. "BMW has serious questions to answer. But the government must 2 also explain why it did not act sooner, what action it will take to hold BMW to account, and review the powers available to the Driver and Vehicle Standards Agency." Alex Neill, "the Which?" managing director of home products and services, said: "This recall from BMW raises serious questions about the adequacy of the car recall system in this country. "Drivers will be asking why it took so long for BMW to fully recall these potentially dangerous cars in the UK, several years later than recalls around the same fault in a number of other countries." SOURCE: (The Guardian, 2018)

QUESTIONS

1. In light of the article above, critically discuss the implications of BMW's electrical fault for the organisation and for business management at large.

2. With reference to the article above, discuss the various stakeholders likely to be affected by BMW's ordeal and explain the concerns which they may express.

Reference no: EM133300350

Questions Cloud

Describe the drug classification system used by the dea : Describe the drug classification system used by the DEA. Do you think that the criteria utilized are sufficient or should other factors be considered
Write a short overview of the child removal system : The child removal system is a system of colonization that has been largely hidden from public view of Canadian society. Write a short overview of this system
What type of emerging technologies could organizations : What type of emerging technologies could organizations and business leaders implement to manage these disruptions in the future?
Decide who else should be charged for elder abuse : decide who else should be charged and convicted for elder abuse:Susanna, the registered nurse, or Miriam, the daughter. Yes or No? Why?
Implications of bmw electrical fault for organisation : In light of the article above, critically discuss the implications of BMW's electrical fault for the organisation and for business management at large.
Evaluate the evolution of a particular felony statute : Evaluate the evolution and social impact of a particular felony statute that we cover in this course. Your examination should include an evaluation
Describe the difference between power and influence : What principle(s) were most utilized? Describe the difference between power and influence. Which reference speaks to you the most about influence?
Analyze barney behavior as it might lead or not lead guilt : analyze Barney's behavior as it might lead or not lead to guilt, including any possible affirmative defenses.analyze Viola's behavior as it might lead or not
Examples of herzbergs two-factor theory : This case is an example of which theory? Herzberg's two-factor theory-Reinforcement theory-Expectancy theory.

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd