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1. What is RFID technology and how does it aid in the management of the supply chain? Complete an internet search of companies that utilize RFID technology. From this search, report upon one (1) company's use of RFID technology in their daily operations. Summarize the customer value benefits this RFID technology provides for the company you researched. Remember to cite your references.
2. A bank wants to apply the following customer value measurements to their international customer call center services:
Queuing management
Global service considerations
Facilitating products
Service quality expectations
Differentiate and explain the implementation points for each customer value measurement stated.
You are a manager working for an international company and have just been promoted to Global Acquisitions
On a yearly basis, Fortune magazine does a survey of the best places to work. In 2013, Google was listed as #1 as the best company to work (Others in the top 5 included Boston Consulting Group, SAS Institute, Wegman's Food markets, and Edward Jones)...
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The following table gives the map coordinates and the shippng loads for a set of cites that we wish to connect through a central hub.
What strategic options do these companies have to penetrate these markets?
Visit the websites for the two companies (listed in the Resources) and take the plant tours. What type of order-processing system and fulfillment method do they use, and why?
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