Reference no: EM133154449
Case Study:
EaglesPath is a multinational company that provides important services of a social nature to her customers. From the technology perspective, the organization can be considered as a late adopter of innovations and characterized by relative underinvestment in IT, which has certain implications for both its IT landscape and respective management practices. On the one hand, EaglesPath's IT landscape is very heterogeneous and includes many legacy information systems and technologies some of which have been in use for decades. EaglesPath's IT-related management practices are also rather archaic. For instance, the relationships between business and IT leaders in the organization exhibit evident signs of "us and them" mentality, while new investments in IT are viewed by business mostly to reduce costs of the existing operations.
EaglesPath has a decentralized IT department headed by the CIO and responsible for developing and supporting information systems for all its business units. The IT department employs around 240 specialists and consists of three main functions: architecture, development, and service. The architecture function includes a few architects focused predominantly on specific IT solutions. EaglesPath previously tried to uplift the maturity of its EA practice and extend the scope of architectural planning beyond separate initiatives, but these attempts failed due to misalignment of its business and IT; therefore the respective architects had been made redundant.
In January 2022, the CIO decided to undertake another deliberate effort to evolve EaglesPath's EA practice with the involvement of external consultants at PriceWater. For this purpose, the organization engaged a rather well-known EA consultancy (PriceWater) to help initiate a full-fledged EA practice. The consultancy at PriceWater formed a project team consisting of four architects specialized in different subject areas. This consulting team acted according to a detailed engagement plan agreed with EaglesPath's senior IT leadership. The plan stipulated in which sequence and when exactly various EA artifacts will be produced. In total, consultants worked for 3 months, analyzed the organization, interviewed numerous stakeholders, and developed all the EA artifacts specified in the plan. Specifically, they started from analyzing EaglesPath in terms of current and desired maturity of its business capabilities and mapped existing applications to respective capabilities. Then, they captured all relevant data entities, documented all technologies used in the organization, depicted current and defined target application portfolios and created more detailed CRUD (create, read, update and delete) relationship matrices.
If you are Head of EA team at PriceWater that EaglesPath engaged; based on the case study provided above, EA lecture notes 1, 2, 3, 4 and 5; and recommended textbook (Kotusev, S 2018, The practice of enterprise architecture: A modern approach to business and IT alignment, SK Publishing, Melbourne):
1. Answer the following
a. Discuss five possible risks associated with the implementation of EA at EaglesPath and how to overcome the risks.
b. Discuss five possible ways on how PriceWater would achieve business alignment and IT in EaglesPaths practice.
2. Discuss five key benefits of implementation of EA in EaglesPath.
3. EaglesPath's team suggested that PriceWater should implement Coordination EA operating models for them. However, your team at PriceWater recommended that Replication EA operating model should be implemented for EaglesPath. Discuss four possible reasons why implementation of Replication EA operating model is key to the success of EaglesPath's EA practice.
4. Based on unit lecture notes and recommended textbook, discuss 5 (five) key discussion points that would be considered during implementation of EaglesPath.
5. PriceWater recommended that COBIT framework should also be implemented in EaglesPath, what are the 5 key benefits of COBIT framework?
6. Discuss 5 (five) possible problems of achieving business and IT alignment in EaglesPath
7. Discuss 5 (five) IT initiatives that should be implemented in EaglesPath's EA project.