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1. What are the implementation issues faced when introducing a BSC in HR Division?
2. What strengths and weaknesses should Amy highlight in her presentation about FSC's BSC system?
3. What recommendations should Amy make for modifying the BSC process?
4. What are the advantages and disadvantages to FSC's deci¬sion to not use the BSC as a performance tool-i.e., linking it to the employee evaluation and reward system?
5. What are the advantages of using a 138C in an organization that is merging different departments?
6. Based on the summary of the employee survey results for 2006 provided in Exhibit 11, discuss any trends that you see in the data when comparing the development of the performance measurement system. Are any of the results contrary to your expectations? If so, do you have any ideas about what may be causing the unexpected results?
Attachment:- CAC_Question.pdf
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