Reference no: EM133168530

Implement Systems and Methods

2.1 Establish Systems and Processes
Establish two systems for managing the program in accordance with the program objectives.
One system you establish must be a program records and configuration system, while the other must relate to one of the following:
• Communication
• Cost management
• Decision-making
• Project management
• Reporting.
Each system you establish must have associated processes, and each process must be supported by a relevant program policy and must have established criteria for process efficiency.
For the purpose of this assessment, you must submit evidence that you have established one process for each of the two systems.
Use your organisation's templates, tools, and applications (where applicable) for establishing systems. Secure documentation from your establishment of these systems and processes.
Document your completion of this task using the Systems and Processes Template provided along with this workbook.
You will be assessed on:
• Practical knowledge of program management systems and processes, program objectives, and program policies.
• Practical skills relevant to establishing systems and processes.
Before starting this task, review the Assessment Simulation Task 2.1 - Assessor's Checklist provided along with this workbook. This form lists the criteria your submissions must address to complete this task satisfactorily.
Your assessor will also:
• Organise workplace resources required for you to complete this assessment.
• Discuss with you the requirements listed in the Assessor's Checklist prior to the assessment.
• Address your queries and concerns regarding this task.
After completing this task, submit the following to your assessor:
• Completed Systems and Processes template
Your workplace supervisor must complete and sign the Supervisor Declaration sections in this template.
• Evidence of establishing System 1.
At a minimum, this must include the following consolidated in a folder:
o Copy of at least one process documented for this system and its criteria for process efficiency.
o Copy of the relevant program policy supporting this process
o Other supporting documents such as, but not limited to:
o Screenshot of the system (if it is set up using an application)
o Roles and responsibilities
o Minutes from meetings with program stakeholders discussing or reviewing this system.
o Forms and templates to be used in the implementation of this system and its processes.
• Evidence of establishing System 2.
At a minimum, this must include the following consolidated in a folder:
o Copy of at least one process documented for this system
o Copy of the relevant program policy supporting this process
o Other supporting documents such as, but not limited to:
o Screenshot of the system (if it is set up using an application)
o Roles and responsibilities
o Minutes from meetings with program stakeholders discussing or reviewing this system
o Forms and templates to be used in the implementation of this system and its processes.

2.2 Implement Management Control Systems
While being observed by your assessor, implement two management control systems for monitoring program progress against organisational objectives.
Management control systems relate to:
• Administration
• Implementation and change
• Performance management
• Risk
• Safety and security
• Strategy and planning
• Technology
How you will perform this task will depend on the management control systems that are in place in the program you are undertaking for this assessment.
Secure documentation from your implementation of these management control systems, e.g. meeting minutes, memorandum, process documents you followed, forms and templates you completed in implementing these control systems, etc.
You will be assessed on:
• Practical knowledge of management control systems and organisational objectives.
• Practical skills relevant to implementing management control systems.
• Practical skills relevant to monitoring program progress against organisational objectives.
Before starting this task, review theAssessment Simulation Task 2.2 - Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.
Your assessor will also:
• Organise workplace resources required for you to complete this assessment.
• Discuss with you the requirements listed in the Observation Form prior to the assessment.
• Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:
• Copy of organisational objectives
• Documentation from your implementation of Management Control System 1
• Documentation from your implementation of Management Control System 2

2.3 Monitor Process Efficiency
While being observed by your assessor, monitor the process efficiency of one process in two separate instances.
Process efficiency may be monitored through:
• Non-value adds costs and time
• Quality costs
• Resource utilisation
• Total processing time.
How you will perform this task will depend on the process you will monitor as well as your organisation's procedures for monitoring process efficiency.
Use your organisation's templates, tools, and applications (where applicable) for monitoring process efficiency.
You will be assessed on:
• Practical knowledge of process efficiency and program processes.
• Practical skills relevant to monitoring process efficiency.
Before starting this task, review the Assessment Simulation Task 2.3 - Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.
Your assessor will also:
• Organise workplace resources required for you to complete this assessment.
• Discuss with you the requirements listed in the Observation Form prior to the assessment.
• Address your queries and concerns regarding this task.
After completing this task, submit the following to your assessor:
• Documentation from your monitoring (Instance 1)
• Documentation from your monitoring (Instance 2)
The documentation you will submit may include but are not limited to meeting minutes, screenshots of program/project management applications, reports summarising your findings from monitoring process efficiency, etc.