Impact of being an effective business communicator

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Assignment:

As an MBA student and in your work environments, you communicate using a variety of channels. You and speak upward to superiors, horizontal to peers, and downward to subordinates. In the business world, you also have external communication with clients and customers. This communication may be informal written email, texts, and memos, or more formal business reports or research papers, for example. In addition, you may have informal face-to-face chats, telephone conversations, or formal presentations--individual or team.

The first section of this original post will be the summaries of two articles you selected on the importance of/or the impact of being an effective business communicator--analyze written, oral, and non-verbal. Be certain to include the source/link. Research for valid/reliable sources in choosing your articles.

Reference no: EM133675441

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