Reference no: EM133025747
Case
When an Image of Social Responsibility May Be Greenwashing
Ben and Jerry's Ice Cream started as a small ice cream stand in Vermont and based its products on pure, locally supplied dairy and agricultural products. The company grew quickly and is now a global brand owned by Unilever, an international consumer goods company co-headquartered in Rotterdam, The Netherlands, and London, United Kingdom.
According to its statement of values, Ben and Jerry's mission is threefold: "Our Product Mission drives us to make fantastic ice cream-for its own sake. Our Economic Mission asks us to manage our Company for sustainable financial growth. Our Social Mission compels us to use our Company in innovative ways to make the world a better place."
With its expansion, however, Ben and Jerry's had to get its milk-the main raw ingredient of ice cream-from larger suppliers, most of which use confined-animal feeding operations (CAFOs). CAFOs have been condemned by animal-rights activists as harmful to the well-being of the animals. Consumer activists also claim that CAFOs contribute significantly to pollution because they release heavy concentrations of animal waste into the ground, water sources, and air.
- Identify the key stakeholders in this case and why they matter, then prioritize each of them explaining why you prioritized them in the way that you did (a great resource is included in Ch #3: 5 Questions to Identify Key Stakeholders)
- Does the use of CAFOs compromise Ben and Jerry's mission? Why or why not?
Has the growth of Ben and Jerry's contributed to any form of greenwashing by the parent company, Unilever? If so, how