Illustrating the strategic fit of firm operations

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1. Provide and explain an example that supports this statement: Service operations strategy is the final strategic frontier.

2. OSCM focuses on the conversion processes of the firm. How does OSCM add value to the customer? Provide some examples.

3. Discuss the role of an activity map in illustrating the strategic fit of a firm's operations.

4. Describe how OSCM provides a systematic means of observing organizational processes.

5. Provide a complete explanation of the product design process.

6. Define sustainability and the "triple bottom line" and how they relate to operations and supply chain management. Explain each dimension of the triple bottom line framework.

Reference no: EM132827899

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