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Illustrate the crm business strategy model

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Reference no: EM132725041

The concept of customer relationship management (CRM) business strategy model reflects the practice that are focused on converting each prospect into a customer and retaining your customers by engaging them with personalized communication. Since its inception, the concept of CRM has helped businesses enhance their communication with customers and achieve their goals.

Based on the statement above, illustrate the CRM business strategy model and examine the elements of the model. Cite on relevant examples to support your answer.

Reference no: EM132725041

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